Last Updated: 25-06-2026
At SRS Collections, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your purchases across Dubai, the UAE, and selected GCC countries.
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
We currently deliver to:
Delivery times are estimates and may vary due to weather conditions, customs clearance, courier delays, or public holidays.
Shipping charges are calculated during checkout based on your delivery location and order value. Promotional offers such as Free Shipping may be available during special campaigns.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and courier details, allowing you to monitor your shipment until delivery.
If the courier is unable to deliver your order, additional delivery attempts may be made. If delivery cannot be completed due to an incorrect address or customer unavailability, additional shipping charges may apply.
Please ensure your shipping address, contact number, and email address are accurate before placing your order. SRS Collections is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
If your package arrives damaged or appears to be missing items, please contact our Customer Support team within 48 hours of delivery with photos of the package and products.
For international shipments outside the UAE, customers are responsible for any customs duties, import taxes, or government fees imposed by the destination country.
If you have any questions regarding shipping or delivery, please contact us:
📧 support@srscollection.com
📞 +91 9090909090
📍 Dubai, United Arab Emirates
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